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A Note on Instagram, Facebook, and Twitter
Meta’s decision to end its third-party fact-checking program in the U.S. and switch to a crowdsourced system like “Community Notes” has raised significant concerns. Critics argue that this approach may not effectively tackle misinformation, echoing fears about reliance on user-generated content for fact-checking. The move mirrors strategies used by Twitter, highlighting a shift in how social media companies handle the pervasive issue of false information. Meta’s Customer Service highlights critical issues related to operational efficiency, ethical responsibility, and the evolving expectations of users in a digital landscape. A deeper exploration of these themes is essential for understanding the implications of inadequate customer support and its impact on user trust in the technology sector.
https://hir.harvard.edu/metas-surprising-announcement-fact-checking-in-the-world-of-digital-citizenship (Link, Harvard)
https://ui.adsabs.harvard.edu/abs/2023arXiv230707960C/abstract (Link, Harvard)
A Note on Truth Social
Truth Social (The platform, owned by Trump Media & Technology Group) does not implement a structured fact-checking system, focusing instead on “free expression” and limited content oversight.
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